My order arrived in a timely manner and I was satisfied.
I was excited to put on my new fenders for my new bike, but when I received my order i was missing so parts and i was disappointed with the fact that I couldn’t put them on. I contacted the company and i am waiting for the parts that they said they would send.
Nice design wife love it , with there was a option to turn off flashing safety lights though
The Flash has met and exceeded all my expectations. The bike rides and looks amazing, I’ve taken it out a few times and have put maybe 30 miles on it and it’s been perfect. It got to me here in NJ in about 6 days and arrived in perfect condition. The online assembly videos were great, I took the time to watch them all, even for the simple stuff. I didn’t want my excitement for the bike to cause me to assemble something backwards etc. It went together very easy and the only thing that took a little tweaking was getting the front fender adjusted perfectly. The build is rock solid I love all the built in technology and the fact that there aren’t many exposed wires, it’s a very clean looking urban style EBike. Glad I got the city model with the rack on the back. The safety features are so cool. Love the lights and the brake light and blinkers. Can’t wait for the spring to use it more.
If I may make an app suggestion it would be nice for the app to log and keep the total mileage for the bike not just the mileage for the current ride.
Thanks again
This is my second ebike- I wanted a city bike for commuting, and this bike fits that bill perfectly! The packing was superb, the minimal assembly instruction videos were great, and I love the design that hides the bike's battery. The integrated alarm and GPS are also super cool.
This product is not even scheduled to arrive until NEXT Thursday and then it needs to be assembled. As a Christmas gift, I will not be able to give an accurate review until after 12/25.
I was hesitant on e-bikes since I am a large person and concerned about weight. The height is always an issue but manageable but the weight is above 270#. I was pleasantly surprised how well made and sturdy the entire bike is. There is nothing flimsy or weak about it. Even with my weight I go about 25mph, loving that I actually have to pedal normally and get that e-assist which makes it this extra fast. So far I am doing about 30 mile round-trips, pedaling pretty fast on Power Assist 4 with some elevation changes of about 300ft. Battery is usually around 1 bar at the end of the day. When pedaling you do not have to engage the throttle, I only use it if I forgot to shift down on an uphill stop. This is actually pretty nice coming to a traffic stop and just stop pedaling and the bike will slow down just as a regular bike. That was a secondary concern of mine in the beginning of keeping the throttle engaged accidentally while trying to slow down. The gears shift very smoothly and easy and feel about as solid as I have ever experienced bicycle gears.
One complaint: I do not know if people meddle with the electrical connections when bike is parked but it has happened now a few times that cables on the handlebar were disconnected. I will probably put electrical tape over the protective factory cover which is too easily removed from the connectors.
And do yourself a favor. Get the best lock you can find and never just rely on the alarm. This bike attracts attention.
So.... I just bought another bike from Flash and it is amazing. The bike is built with great structural integrity, beautiful design and reliable parts. It has a smooth motion to the ride and the electric components are excellent. (I still have the first one I bought 2 years ago and it’s running like a champ) I decided to buy a new one and upgrade. The company has been super awesome to work with, whether it’s helping out with spare parts, repair and replacement support and just being an open source of communication and reaching out. I had an issue during the Black Friday sale that I order a bike and then they suddenly dropped the sale price of the bike days after my purchase (my bike hadn’t arrived yet and was still in shipping when this happened so I was frustrated by this) I felt bamboozled by that odd turn of events and wrote them about it and they gladly honored the new price and refunded the difference. It wasn’t about the money but the principle and that small gesture of going above and beyond for the customer is one of the many reasons I really love this company, their products and look for continually being a loyal customer. I highly recommend to anyone shopping in the E-Bike market. 👍🏻👍🏻👍🏻
I recently ordered and quickly received the seat post luggage. I was impressed with not only the quality of the product, but the great customer service.
I’ve dealt with Flash customer service several times since I purchased my V1. They have been 100%. Just like their bikes.
Handlebar grips on the Flash are very soft rubber - they seem to wear fast and are prone to chipping. However, replacement parts are reaily available - $15, came fast, were easy to replace with proper directions and bike is back to normal.
I was impressed with how fast I got my order deliverd!! I love this ebike, everyone turns there head when I go by and get stop and nothing but good compliments!!!!
Like the funtion of the fenders; as weather happens here, locally, i feel the fenders will keep the bike and me safer....thanks
Love my new Flash bike, it is super stylish, the look is amazing! The bike handles great and is super fast, has lots of power going up hills and gets up to around 25mph on the flat straightaways. I did get a flat on my first ride from thorns on a horse trail, wish the tires were a little more puncture resistant.
Delivery was smooth and swift, but some of the tools needed for installation were missing. It took forever to match the screws with the predrilled holes in the rack.