Refund and Return Policies

Please see below for details on our returns policy and terms of use. If you have any questions, please do not hesitate to contact us

Cancelled Orders

Orders may be cancelled and refunded at any time prior to order fulfillment. To cancel your order, please submit a request.

For refund details on unfulfilled orders, please see details below.

Within 30 days of purchase

Orders placed on our website (shop.flashbike.io) and cancelled within 30 days of the transaction will be refunded in full with no cancellation fee. Refunds are issued upon receipt of request, and will be applied to the credit card used for the initial purchase. It may take approximately 5-10 days for the refund to process.

More than 30 days after purchase

Orders placed on our website (shop.flashbike.io) and cancelled more than 30 days after the transaction will incur a 10% cancellation fee. If cancelled within 60 days of purchase, refunds are issued upon receipt of request, and will be applied to the credit card used for the initial purchase. If cancelled more than 60 days after purchase, such refunds are processed on the 1st of every month and are issued via PayPal or check.

 

Returns

For information on returning and refunding orders that have already been fulfilled, please see our returns policy and warranty coverage.

 

Terms & Conditions

Please review our website Terms of Use.

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